Privacy Policy

At Indiyani Chikancraft, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, services, and products. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information to improve your experience and provide better services. The types of information we may collect include:

  • Personal Identifiable Information (PII): When you make a purchase or create an account, we may collect your name, email address, contact details, shipping address, and payment information.
  • Non-Personal Information: This includes data collected automatically such as your IP address, browser type, browsing behavior, and device information when you access our website.
  • Cookies: We use cookies to enhance user experience by storing your preferences and tracking site usage.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Process Transactions: To complete orders and deliver products.
  • To Improve Our Services: By analyzing user behavior, preferences, and feedback.
  • To Communicate with You: For customer service, order updates, marketing, and promotional emails, if you have opted-in.
  • To Personalize User Experience: Display tailored content and product recommendations based on your preferences.

3. Data Protection and Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Such as payment gateways, logistics partners, and email service providers to fulfill orders and enhance services.
  • Legal Requirements: When necessary to comply with legal obligations or protect our rights.

5. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: If your information is inaccurate or incomplete, you may request to have it corrected.
  • Deletion: You can request the deletion of your personal information unless required for legal purposes.
  • Opt-out: You can opt-out of receiving marketing emails by following the unsubscribe instructions provided in the emails.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of third-party websites you visit.

7. Cookies Policy

Cookies help us personalize your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of our website.

8. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, feel free to contact us at:

Email: indiyani.chikancraft@gmail.com
Mobile number:  +91 63911 21212